Website Policies,Terms & Conditions

Cookie Policy

Effective on 11.11.2024

LYNN PRIESTLEY, ABN: 80 860 126 408 understands why privacy is important to our users and we do all we can to do transparent. This Cookie Policy, together with our Privacy Policy, explains how we collect, use, and share personal data.

1. Do we use cookies?

Yes. We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Other ways we use cookies include to personalise content, enhance security and to analyse traffic on our website.

By continuing to visit our website and/or use our services, you agree to the use of cookies as outlined in this policy.

You can also change your cookie preferences anytime.

2. What are cookies?

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Cookies can be easily viewed and deleted.

When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information about what cookies are, visit allaboutcookies.org.

3. How do we use cookies?

We use cookies for the protection and convenience of our users.

For example, cookies allow us to serve secure pages to our users without asking them to sign in repeatedly. If a user’s system is idle for more than a designated period, however, the cookie may expire, forcing the user to sign in again to continue their session. This prevents unauthorised access to your information while you are away from your computer.

We may store non-personally identifying information (such as products and services you have searched) in a cookie that it places on your computer. We do this to provide you the best service possible based upon your interests as expressed through your preferences and use.

We use cookies in a range of ways to improve your experience on our website, including:

Strictly Required Cookies

These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to action made by you such as language, currency, login session and privacy preferences. You can set your browser to block these cookies, but this might affect the way our site is working.

Analytics and Statistics

These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.

Marketing and Retargeting

These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile for your interest and later show your relevant ads. If you do not allow these cookies, you will not experience targeted ads for your interests.

How to manage cookies

For our users in some regions, you can set your browser not to accept cookies or you can reject our cookies when the cookies notice pops up when you open our website. You can also change your cookie settings at any time.

The allaboutcookies.org website tells you how to remove cookies from your browser.

Keep in mind that your internet browsers should enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please understand that some of our website features or services may not function properly without cookies.

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Privacy Policy

Effective on 11.11.2024

This is the privacy policy of Lynn Priestley, ABN: 80 860 126 408 (“we”, “us” or “our”).

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase a service from http://lynnPriestley.com (“the “Site”).

This privacy policy explains how we collect, store, use and disclose any personal data/personal information we collect from you (“you”, “users” or “customers”) obtained through our website www.lynnpriestley.com, over the telephone and other platforms we use (such as google forms, SMS, email, Facebook, Instagram etc.) to provide our services to you (“Our Platforms”).

1. We respect your privacy

We handle a variety of personal data/ personal information, such as names, email addresses, health-related information, and other information in carrying out our daily business. As a coaching service, we sometimes obtain information from you that we understand you may not want us to share with anyone. As such, we understand the importance of privacy and we are committed to data security and adherence to the European Union’s General Data Protection Regulation (GDPR) and the Australian Privacy Principles (the APPs) contained in the Australian Privacy Act 1988 (Cth).

Should we ask you to provide certain information by which you can be identified when using Our Platforms, then you can be assured that it will only be used in accordance with this privacy policy.

By using Our Platforms, you agree to our use of your information in accordance with this privacy policy. We encourage you to take a few minutes to read through it and contact us if you have any questions.

1. What kind of data do we collect?

Where necessary, we collect information from you that enables you to be identified as an individual, such as your name, email address, phone number or payment details. This kind of information is defined in the GDPR as personal data and in the APPs as personal information. These terms are used interchangeably throughout this privacy policy.

Due to the nature of the services that we offer, we may also collect information about our customers’ health. This might be information about medical conditions including mental conditions for the purpose of determining a potential client’s suitability for coaching. Depending on the exact nature of this information, sometimes this information will be classified as health data (GDPR) or health information (APPs). Unless otherwise specified in this privacy policy, the terms personal data and personal information include health data/information.

Generally, the type of personal data we collect is the information that we need to enable you to use Our Platforms and access our services. To minimise the impact on your privacy, we will never knowingly collect more personal data than is strictly necessary to perform the activities described in this privacy policy.

In our usual day to day business, we collect personal data such as:

• Name

• Date of birth

• Contact details such as telephone number, email address

• Payment information

• Information about medical conditions when relevant

Our Site uses Cookies. Read our full [insert link to Cookie Policy] here.

If you use Our Platforms on behalf of someone else, for example, enquiring about our products for someone else, we may request personal data about that individual. In those circumstances, we rely on you to advise those individuals about this privacy policy.

Some personal data is defined as “sensitive personal data”. In some very rare cases, we may need to collect sensitive personal data from you. We only collect sensitive personal data whenever necessary for our service delivery.

3. How do we collect your data?

You directly provide us with almost all the data we collect. We collect data and process data from you in many ways, including when you:

• Enquire about any of our services

• Provide us with information via/ on any of Our Platforms

• Sign up for our services

• Interact with our social media accounts; and

• Use or view our website via your browser’s cookies.

4. How will we use your data?

The nature of the relationship we have with our customers requires us to monitor and evaluate your personal data on an ongoing basis. We primarily collect your personal data so that we can provide our coaching services to you. We only ever use health information for the direct purpose of providing our services to you. Other ways we use personal data may include:

• To allow you to participate in interactive features of our services, if and when you choose to;

• To notify you about changes to our services;

• To provide customer support;

• To gather analysis or valuable information so that we can improve our services;

• To monitor the usage of our services; and

• To disclose data to law enforcement agencies, if required or authorised by law; and

• To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Wherever possible, we will advise you as to why we are collecting your personal information and for what purpose we are collecting it.

Client personal information may be disclosed to approved third parties who are also required to comply with the Australian Privacy Principles.

We never pass on any personal information to third party marketing companies and do not under any circumstances sell personal data.

In addition to the above, we undertake day-to-day measures that are necessary for our services to you, such as bookkeeping, accounting, billing, fulfilling tax obligations and maintaining our website security.

5. How do we store your data?

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To keep your personal data secure, we have chosen a secure web hosting service, Wix which is SSL certificate encrypted.

We also store personal information on our local secure networks, all of which are password protected. In some rare cases, we keep paper files. These are kept in a locked filing cabinet.

We will keep your personal data for a period of no more than 7 years, depending on the type of data. Most data are deleted 1 year after your service has been completed. Once this period has expired, we will delete your data by securely destroying any paper copies, electronic copies, and backups.

6. Marketing

You may be asked by us if you want to receive marketing materials. You will always be given the choice whether to receive marketing information from us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at lynnpriestleydesign@gmail.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission.

7. Maintaining data quality and accuracy

It is an important to us that to maintain the quality of the personal information we hold. We take reasonable steps to make sure that your personal information is accurate, complete and up-to-date.

If you find that your personal information held by us is not up to date or is inaccurate, please advise us and we will amend it, where appropriate.

8. External links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.

You should exercise caution and look at the privacy statement applicable to the website in question.

9. What are your data protection rights?

We would like to make sure you are fully aware of all your data protection rights. You are entitled to the following:

• The right to access – You have the right to request copies of your personal data from us. We may charge you a small fee for this service.

• The right to rectification – You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

• The right to erasure – You have the right to request us to erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request us to restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object us processing your personal data, under certain conditions.

• The right to data portability – You have the right to request us to transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us, using the details below.

10. Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. We encourage you to review it frequently. This privacy policy was last updated on 11.11.24

11. How to contact us

If you have any questions relating to our handling of your personal data or our use of cookies, or if you would like to invoke any of your rights under applicable data protection legislation, please send an email to our Data Protection Officer lynnpriestleydesign@gmail.com.

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Website Terms of Use

Effective on 11.11.2024

This website (“Site”) is operated by Lynn Priestley ABN: 80 860 126 408  (“we”, “our” or “us”).  It is available at: www.lynnpriestley.com and may be available through other addresses or channels.

1. Consent

By accessing and/or using our Site, you agree to these terms of use and our Privacy Policy (available on our site) (“Terms”). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

2. Variations

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (“Content”) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

3. Licence to use our Site

We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms.  All other uses are prohibited without our prior written consent.

4. General Conditions

1. We reserve the right to refuse service to anyone for any reason at any time. We do not need to give you a reason for the refusal but in general, coaching may not be suitable for everyone. If we decide that our coaching services may not be appropriate for you, we will suggest alternatives.

2. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Content, or use of the Content without express written permission by us. 

4. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

5. Prohibited Conduct

You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

1. anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

2. using our Site to defame, harass, threaten, menace or offend any person;

3. interfering with any user using our Site;

4. tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;

5. using our Site to send unsolicited email messages; or

6. facilitating or assisting a third party to do any of the above acts.

6. Exclusion of Competitors

You are prohibited from using our Site, including the Content, in any way that competes with our business. 

7. Information

The Content is not comprehensive and is for general information purposes only. It does not take your individual needs into account. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

8. Intellectual Property Rights

Unless otherwise indicated, we own or licence all rights, title, and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title, or interest in relation to our Site or the Content. You must not:

1. copy or use, in whole or in part, any Content;

2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

3. breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

9. User Content

You may be permitted to post, upload, publish, submit, or transmit relevant information and content (“User Content”) on our Site.  By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site.  You represent and warrant that:

1.  you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents, and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and

2.  neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate, or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

10. Modifications to the Service and Prices

Prices for our services are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. 

11. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. 
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

12. Discontinuance

We may, at any time and without notice to you, discontinue our Site, in whole or in part.  We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

13. Warranties and Disclaimers

To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

1. they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

2. access will be uninterrupted, error-free, or free from viruses; or

3. our Site will be secure.

You read, use, and act on our Site and the Content at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Lynn Priestley, our directors, owners, officers, employees, affiliates, agents, contractors, representatives, service providers or licensors are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent liability suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete, or out of date.

15. Indemnity

To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.     

16. Termination

These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

17. Disputes

In the event of any dispute arising from, or in connection with, these Terms (“Dispute”), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within seven (7) days after receiving the notice, the parties must meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

18. Severance

If a provision of these Terms is held to be void, invalid, illegal, or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

19. Jurisdiction

Your use of our Site and these Terms are governed by the laws of Queensland Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Queensland Australia and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas.  We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

Lynn Priestley ABN: 80 860 126 408

Email: lynnpriestleydesign@gmail.com

Last update: 11.11.24

Coaching information

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WHAT COACHING IS

Life coaching is a powerful tool that can help you achieve your goals and move forward in life. It's about focusing on exactly what you want to achieve and helping you get there faster. With the guidance of a coach, you can identify your strengths, weaknesses, and values, and develop a plan of action that will lead to success.

One of the key benefits of life coaching is accountability. A coach will hold you accountable for your actions and ensure that you stay on track towards achieving your goals. They will provide support, encouragement, and motivation when things get tough, helping you to overcome obstacles and stay focused on what really matters.

Another benefit of life coaching is clarity. By working with a coach, you can gain greater clarity about your purpose in life, your values, and your long-term vision for the future.

WHAT COACHING ISN'T

Coaching and therapy are often confused as the same thing, but they are completely different practices. While both processes involve talking about personal challenges with a trained professional, their approaches differ greatly. Coaching is focused on helping individuals identify goals and then developing strategies to reach them. Therapy, on the other hand, is primarily concerned with addressing underlying psychological issues.

One key difference between coaching and therapy is their respective focuses. Coaches work with clients who want to achieve specific goals in their personal or professional lives. They help clients develop new skills or behaviours that will enable them to overcome obstacles and achieve success in areas such as career advancement, relationships or health improvement. In contrast, therapy focuses on treating mental health disorders like depression, anxiety or PTSD which requires a more extensive understanding of human behaviour patterns.

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By booking a free strategy call, we can discuss whether coaching is the right fit for you to achieve your desired outcome. 

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WHAT YOU CAN EXPECT FROM YOUR COACH

Coaching and therapy are often confused as the same thing, but they are completely different practices. While both processes involve talking about personal challenges with a trained professional, their approaches differ greatly. Coaching is focused on helping individuals identify goals and then developing strategies to reach them. Therapy, on the other hand, is primarily concerned with addressing underlying psychological issues.

One key difference between coaching and therapy is their respective focuses. Coaches work with clients who want to achieve specific goals in their personal or professional lives. They help clients develop new skills or behaviours that will enable them to overcome obstacles and achieve success in areas such as career advancement, relationships or health improvement. In contrast, therapy focuses on treating mental health disorders like depression, anxiety or PTSD which requires a more extensive understanding of human behaviour patterns.

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By booking a free strategy call, we can discuss whether coaching is the right fit for you to achieve your desired outcome. 

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WHAT I EXPECT FROM THE CLIENT

The client is expected to be on time for each session and ready to work. They need to be present and free from distractions. It is the client's responsibility to take their own notes and to bring about the desired change.

The client must sign and abide by a coaching agreement contract prior to the commencement of any coaching service other than the FREE strategy call. 

Last reviewed 11.11.24

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